Drs Mirza, Sukhani & Partners

01582 505355

Britannia House Surgery

01582 737917

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

How to register

Our practice has temporarily suspended new patient registrations under the current Covid-19 pandemic. We have an open list and welcome requests for registration from patients living in or moving to ... [continue] How to register

Infection Control Statement

We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We are proud of our modern, purpose built Practice and endeavour ... [continue] Infection Control Statement

Named GP

All patients will have a Named GP, this does not affect your care in anyway and as always you can see the Doctor of your choice, subject to availability. All ... [continue] Named GP

Patient confidentiality

The practice complies with the Data Protection Act.  All information about patients is confidential: from the most sensitive diagnosis, to the fact of having visited the surgery or being registered ... [continue] Patient confidentiality

Patient rights and responsibilities

Patient’s Rights We are committed to giving you the best possible service. This will be achieved by working together. Help us to help you. You have a right to, and ... [continue] Patient rights and responsibilities

Practice boundary

Please use the maps below to check if you live within the practice boundary. You can also check with the reception team. Please note this interactive map does not yet ... [continue] Practice boundary

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Privacy Notice – GDPR

Data Protection Privacy Notice for Patients Please click here to read our COVID-19 Privacy Notice Introduction This privacy notice lets you know what happens to any personal data that you ... [continue] Privacy Notice – GDPR

Statement Of Intent

New contractual requirements came into force from 1 April 2014 requiring that GP Practices should make available a statement of intent in relation to the following IT developments: Summary Care ... [continue] Statement Of Intent

Suggestions, Comments and Complaints

We welcome all comments on the services provided by the Practice. We are continually looking to turn our patients’ feedback into real improvements in the services we provide. We use it to focus ... [continue] Suggestions, Comments and Complaints

Summary Care Record

About your Summary Care Record Your Summary Care Record contains important information about any medicines you are taking, any allergies you suffer from and any bad reactions to medicines that ... [continue] Summary Care Record

Updating your details

Please let us know as soon as possible if you change your address, telephone number or name. It is important that we have up to date contact details in case ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice fully supports the NHS Zero Tolerance Policy. The aim of this policy is to tackle the increasing problem of violence against staff working in the NHS and ensures ... [continue] Violent or abusive behaviour

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